Terms & Conditions

Last updated: September 2026

These Terms & Conditions govern every quote, order and printed or mailed job placed with Corporate Communications Center, Inc. ("CCC"), a Texas company with offices in Dallas, Houston and Chicago. By requesting a quote, placing an order or approving a proof, you agree to these terms.

1. Quotes

A quote is valid for the period shown on the quote. A quote is based on the specifications given at the time it was prepared; if the specifications change, the price and turnaround may change with them.

2. Orders

An order is not accepted, and work does not begin, until CCC confirms it. A quote by itself is not an order.

3. Customer-Supplied Files

Artwork and other files you supply must be print-ready. CCC is not responsible for errors, defects or omissions in a job that come from a file as it was supplied.

4. Proofs

Where a proof is provided, approving it makes you responsible for any errors it contains, including errors carried over from your supplied files. Production turnaround begins after the proof is approved, not before.

5. Color

Color can vary between what you see on a screen, a proof and the finished press sheet. Variation within normal trade tolerance is expected and is not a defect.

6. Overruns and Underruns

Print orders are subject to trade custom on overs and unders: quantities delivered may run up to 10% over or under the quantity ordered. An overage or shortage within that range is billed or credited at the order's unit price.

7. Rights and Content Warranty

You warrant that you hold the rights needed to reproduce and print the artwork and other content you submit, and you agree to indemnify CCC against claims that printing it infringed another party's rights. CCC may refuse to print material that is unlawful or that it reasonably considers objectionable.

8. Cancellation

A cancellation is honored to the extent work has not already been performed. Charges apply for work already done at the time of cancellation: paper and printing are charged in full once they have been purchased or printed, and the full job price applies once a mailing has gone out.

9. Payment

Payment is due per the terms stated on the invoice. Credit terms are extended only where CCC has approved them in advance.

10. Shipping and Claims

Risk of loss or damage passes to you once a shipment is handed to the carrier. Delivery dates are estimates, not guarantees. A shipping claim must be made in writing within 10 days of delivery.

11. Customer Property

Files, artwork and materials you leave with CCC are stored at your own risk. CCC may dispose of stored materials after they have gone unclaimed for a reasonable period.

12. Liability and Governing Law

CCC's liability for any job is limited to the price paid for that job, and CCC is not liable for consequential or indirect damages. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control. These terms are governed by the laws of the State of Texas.

13. Changes to These Terms

CCC may update these terms from time to time. The date at the top of this page shows when it was last revised.